Frequently Asked Questions
AIR TOUR | FAQ
How do I make changes to an existing reservation?
Simple! Go to your email confirmation and click on the link to review or change your reservation. You should be able to select a new date. If that doesn't work, just give us a call or email to change or upgrade your reservation.
I tried to change my reservation but it doesn’t allow me to. What do I do?
Your reservation must be changed or canceled at least 24 hours in advance. Please see our terms and conditions page. Please contact email@example.com for assistance.
Can children go on an Air Tour?
Yes, the minimum age is 3 years or older and anyone less than 18 years old must be accompanied by a parent or legal guardian.
I sometimes get car-sick or are susceptible to motion sickness; can I still go on an Air Tour?
If you know you get motion sickness easily, you may want to reconsider going on a Air Tour. At times, we may encounter some minor turbulence that may make you more susceptible to getting sick. Although we don’t endorse it, you may want to consider taking an over the counter medication to help you if you know you’re more likely to get sick.
I’m pregnant, can I go on a Air Tour?
We don’t recommend it for women who are more than 7 months pregnant, but we don’t have any restrictions.
What kind of aircraft do you fly?
Our tours are offered in single-engine general aviation aircraft seating up to 3 passengers, excluding your tour pilot. All of our tours are private, and we will never put you in the airplane with another passenger that you don't know.
What will I need to bring with me on the day of the flight? Will it be cold up there?
Wear comfortable clothes, preferably in layers. It does tend to get warm in the airplane. You may want to bring sunglasses and a camera.
The weather is not looking great, are we still going to fly?
Williamsburg Flight Center will determine suitability of weather for the flight. Due to the variability of the weather in the areas that we fly in, some areas may experience better or worse conditions. We may need to adjust our routing to accommodate for weather conditions. If the weather is not good enough to fly that day, we will reschedule your flight to a later date.
How do I get a refund?
Please visit our Terms and Conditions page for details.
I have a question, how do I contact someone?
You can email us at firstname.lastname@example.org with your specific question. Please provide your name, phone number, and the best time to reach you and someone will call you back as soon as possible - usually within 24 hours.
FLIGHT TRAINING | FAQ
How long will it take to get my certificate?